MySingleLink: Smartbrief Innovation Award 2021 Winner
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Indoor Delivery
Indoor Pickup
Parking Lot Pickup
Store Pickup
DriveThru Pickup
Merchant Smart Locker
Store Order Pick-up Lockers
(In-Store, Curbside, Store Front and Drive-Thru Lane)
Award Winning Innovation
Problems Identified in 'QSR Magazine' waitime reports f0r 2022.
The total waittime from ordering time to pickup time is 303 - 509 seconds.
The actual waittime from location entrance to exit can be twice that much.
The potential loss in revenue due to longer waittimes is $183,921.00 per year per location.
The order accuracy is less than 80%.
In addition to bringing down the potential loss in revenue to $0.00,
through automation MySingle Smart Lockers can also reduce the labor
head count with a minimum cost savings of
$30,000.00 per year per labor head count.
When multiple drive-thru lanes are required,
instead of adding additional drive-thru lanes, merchants can use a single driveway
with unlimited number of Sprint-Thru lockers with a minimum cost savings of 90%.
For additional information about Sprint-Thru lockers
click here.
For drive-thru window pickups, According to Sierra Club 0.7 gallons of gas is burnt for
every hour a vehicle is idled.
Our Unique Innovation, solving problems identified by US leading restaurant magazine 'QSR Maganize' for several years,
earned us 'Innovation Award' for 2021 awarded by 'Smartbrief' in cooperation with 'National Restaurant Association'.
QSR Magazine
Customers spent an average of 255 seconds from speaker to order window in 2019,
about 20 seconds longer than in 2018.
Total waittimes from entrance to exit could be twice that much.
The total times across all brands in 2020 is 29.8 seconds slower than 2019.
In 2020 Loss in reveue opportuinities due to slower times was $32,091 annually per store.
Please
click here
to view the details in QSR Magazine.
Order Accuracy Declines After Two-Year Improvement.
The order accuracy in 2019 was less than 85%.
Only one order can be accepted and only one order can be handed over at a time.
Even with online orders, where the cost could be as much as 15% of sales,
only one order can be delivered at a time.
Labor costs to manually handle drive-thru lane orders can be a minimum of $30,000 per year per drive-thru window.
Please
click here
to view the details in QSR Magazine.
How bad is the Drive-Through?
According to Sierra Club (Hay Mr. Green), 0.7 gallons of gas is burnt for every hour
a vehicle is idled. Based on 255 seconds from ordering station to pick up window,
12 million gallons of gas is burnt every year in US alone.
Please
click here
to view the details in Hey, Mr.Green Magazine.
Because of traffic congestion and pollution many cities are banning drive-thrus
When 70% of sales come thru Drive-thru, many businesses cannot survive without drive-thru.
Even though the statistics cited here is for Quick Service Restaurants, it is applicable for all businesses.
Merchant Locker Solution
Buyers and delivery service providers will never wait longer than order preparation time and will
always get freshly prepared food.
Here is how:
Customers can place orders or sign-in to pickup already placed orders
as soon as they arrive at the location.
Merchants start order preparaion as soon as orders are received
that are ready to tbe picked up.
Merchants leave the orders inside the locker from the order
preparation area as soon as they are prepared.
Customers pickup the orders from the locker as soon as they are
placed inside the locker.
Eample:
Average order preparation time is 60 seconds
Average number of orders that can be prepared simultaneously
is at least 3.
Average number of orders merchants receive that are ready to be
picked up is not more than 3 in 60 seconds.
Number of order pick up lockers installed is more than 3.
Average wait time is 60 seconds to receive freshly prepared food.
Easy to install unlimited number of Drive-Thru Lockers with automated sliding doors
and with sliding tray at an aproximate cost of $5,000.00 instead of spending $100,000 per
lane to add
Change Drive-Thru Lane and Passing Lane into Wait Lane and Locker Lane
Install display monitors that would display order statusus including Locker number for the orders that are ready
In every parking space in wait lane
Install iPosters (paper posters) that would have QR Codes for the Consumers to place an Order
or to let the Merchant know that the customer is ready to pick-up
Locker number for each order will be displayed on the display monitors and/or sent to customers electronically.
Upon knowing the locker number customers would move to Locker Lane, bypass others in the Wait Lane and proceed to the specified Locker.
Customers still wanting to place orders thru ordering station can move to the ordering station thru Wait Lane and place the orders.
Ordering station can be verbal and/or kiosk.
To see in detail how our Smart Lockers wotk for Merchants and Consuemrs, view our All-in-one Video:
Our lockers are available in multiple colors and sizes
Click on
Return Policy
to view details on our Return Policy.
Click on
Terms and Conditions
to view details on our Terms and Conditions.
Merchant Locker
Return On Investment
Return on Investment depends on many factors such as number of lockers used in each mount type and number of
maximum orders that can be processed simultaneously and number of orders that can be sold per day.
Following are the assumptions in determining the Return on Investment:
Option 1: 2 In-Store Lockers and 2-Drive-Thru Lockers and Monitors
Number of Orders sold for in-store pickup per day:
150
Number of Orders sold for drive-thru pickup per day:
300
Number of In-store Lockers installed:
2
Number of Drive-Thru Lockers installed:
3
Initial Investment:
2 In-Store Lockers plus 1 Computer & Monitor:
$1497.00
Installation Cost:
$0.00
3 Drive-Thru Lockers ($15,000.00) with 2 Display Monitors ($999.00):
$15,999.00
Installation Cost ($750.00 for Lockers plus $500.00 for Display Monitors):
$1,250.00
Cloud Printer:
$499.00
Total:
$16,749.00
Recurring Cost per year:
2 In-Store Lockers Service ($22.98/month):
$275.76
3 Drive-Thru Lockers Service ($25.97):
$311.64
Optional In-Store and Online Orders ($19.99/month):
$239.88
Optional In-Store and Online Payment Service ($19.99/month):
$239.88
Optional Payment Gateway ($15.00/month):
$180.00
Total:
$1,247.16
Recurring Savings per year:
Reduction in loss revenue opportunities (as per QSR Study):
$16,045.50
Minimum savings in labor cost (reduction in head count of 2):
$60,000.00
Total:
$76,045.50
Return On Investment (ROI) per year:
ROI ($76,045.50 - $1,247.16) / $16,749.00)* 100:
446%
Option 2 : 2 In-Store and 3 Curbside Lockers and Monitors:
Number of Orders sold for in-store pickup per day:
150
Number of Orders sold for curbside pickup per day:
300
Number of In-store Lockers installed:
2
Number of Curbside Lockers installed:
3
Initial Investment:
2 In-Store Lockers plus 1 Computer & Monitor:
$1497.00
Installation Cost:
$0.00
3 Curbside Lockers ($1,497.00) with 1 Display Monitors ($299.00):
$1,796.00
Installation Cost ($750.00 for Lockers plus $150.00 for Display Monitors):
$900.00
Cloud Printer:
$499.00
Total:
$4,692.00
Recurring Cost per year:
2 In-Store Lockers Service ($22.98/month):
$275.76
3 Curbside Lockers Service ($25.97):
$311.64
Optional In-Store and Online Orders ($19.99/month):
$239.88
Optional In-Store and Online Payment Service ($19.99/month):
$239.88
Optional Payment Gateway ($15.00/month):
$180.00
Total:
$1,247.16
Recurring Savings per year:
Minimum savings in labor cost (reduction in head count):
$30,000.00
Total:
$30,000.00
Return On Investment (ROI) per year:
ROI ($30,000.00 - $1,247.16) / $4,692.00)* 100:
613%
Option 3: 2 In-Store Lockers and 1 Monitor
Number of Orders sold for in-store pickup per day:
400
Number of In-store Lockers installed:
4
Initial Investment:
4 In-Store Lockers plus 1 Computer & Monitor:
$2,499.00
Installation Cost:
$0.00
Cloud Printer:
$499.00
Total:
$2,798.00
Recurring Cost per year:
4 In-Store Lockers Service ($28.96/month):
$347.52
Optional In-Store and Online Orders ($19.99/month):
$239.88
Optional In-Store and Online Payment Service ($19.99/month):
$239.88
Optional Payment Gateway ($15.00/month):
$180.00
Total:
$1,007.28
Recurring Savings per year:
Minimum savings in labor cost (reduction in head count):
