Sprint-Thru™

iPoster

iPosters are display posters printed with QR Codes and/or telephone number to sign-in or to place new orders and sign-in.

The QR Code and/or the telephone number displayed on the iPosters can be used to sign-in by delivery persons and by consumers who have already placed orders.

The QR Code and/or the telephone number displayed on the iPosters can also be used by customers to place new orders and sign-in.

• Unlimited number of iPosters can be placed in a parking lot, inside the location, at the patio and at the curbside.

• Unlimited number of consumers and delivery persons can sign-in simultaneously.

• Unlimited number of consumers can place new orders and sign-in simultaneously.

Parking Lot iPoster

In-Door & Curbside iPoster

Order Interface

iPoster Redirection

Order & Sign-in or Sign-in

• iPosters are displayed in the parking lot, in-door, at the patio and at the curbside for consumers and delivery persons to use self-service option instead of using employee assisted service.

• When consumers scan the QR Code displayed on the iPoster and select the option to place a new order, the consumers will be directed to an online ordering web site and the consumers can place an online order and sign-in.

• When consumers or delivery persons scan the QR Code displayed on the iPoster and select the option to sign-in, the consumers or delivery persons will be directed to a sprint-thru page and the consumers or delivery persons can sign-in for an already placed order.

Employee Assisted Order

Order Taker

Order center phone numbers are displayed in the iPoster for the benefit of end-users to place orders using their mobile devices verbally with a live person referred as order takers where other self-serv options are not available or not acceptable for consumers.

For example, the computer based kiosks can not be installed in the parking lot that can be accessed from vehicles.

For example, to place orders from vehicles at the parking lot, the QR Code based self-service may not be available or may not be acceptable for consumers.

• Interface & Security:

  • Order takers can use any mobile or desktop device with internet connection.

  • Order takers can use any online ordering system to take the orders.

  • Order takers will never receive end-users' personal information such as name, email address, phone numbers, payment information and the like.

  • Upon accepting orders, consumers will be asked to use a payment terminal provided at the location where the consumers are calling from to place the orders to make the payment using the order identifier and the amount received from the order taker.
    
    Consumers may take only a few seconds to make the payment in comarision to taking few minutes to place the orders.

  • If the online ordering system or the POS system is programmatically interfaced with sprint-thru database, then sprint-thru will automatically receive the order identifier.

  • If the online ordering system and the POS system are not programmatically interfaced with sprint-thru database, then order takers will manually add the order idetifier to sprint-thru database.

• Order takers can be classified as following:

  • In-store Employee

  • Work From Home Employee

  • Third Party Order Center Employees

Sprint-Thru Interface

Cloud Printer

• Since the orders are taken using an online ordering system interfaced with a POS or using a POS terminal by order takers at the merchant location or at a data center the order information will be automaticaly loaded into the POS system.

• If the POS system or the online ordering system is interfaced with sprint-thru then the order identifier will be automatically loaded into the sprint-thru system.

• If the POS system and the online ordering system are not interfaced with sprint-thru and if the order was accepted by an order taker, then the order identifier will be manually added into the sprint-thru system by the order taker.

• If the POS system and the online ordering system are not interfaced with sprint-thru and if the order was accepted thru iPoster, then the order identifier will be automatically added into the sprint-thru system when the consumer sign-in.

• Orders will be printed on one or more cloud printers placed in the order preparation area such as kitchen or bar.

• Orders may also be displayed on one more computer screens placed in the order preparation area such as kitchen or bar.

• If the POS system and the online ordering system are not interfaced with sprint-thru and if an advance order was placed through a delivery service provider or through an online order service provider, then the order identifier will be automatically added into the sprint-thru system when the merchant scans the QR Code printed on the receipt of displayed on the computer screen.

Order Tracking & Traffic Management

• As the order is processed, the order status will be updated from start to finish. For example, the statuses can change to "Received", "Signed", "Prepared", "Loaded" and "Picked Up".

• As the order status changes, the up to the second order status will be displayed on the order status screens. One or more order status screens will be displayed in-door, at the patio, at the curbside and in the parking lot.
  
  If one-time code to open the locker is part of information from the order identifier displayed on the order status screens, then the part of the order identifier that is used as one-time code will not be displayed on the order status screens.
  
  For example, if last 4 digits of order identifier is one-time code to open the locker then the one-time code will not be displayed on the order-status screens.

• As the order status changes are displayed the consumers and delivery persons can move to waiting stations and then to pickup stations.
  
  For example, delivery persons and consumers who have placed orders in advance will move to the location where iPosters are placed.
  
  For example, consumers who have not placed orders in advance will move to the location where iPosters are placed.
  
  For example, delivery persons and consumers who have signed-in will stay in a waiting location until locker numbers are posted in the order display screens.
  
  For example, delivery persons and consumers upon finding the locker numbers for pick up will move to the locker location, pickup the orders and move away from the locker location.

• Because of efficient management of traffic through the order statuses displayed on the order status display screen, there will not be any obstruction to the movement of the traffic.

• Because of efficient management of traffic more orders will be processed by the merchants and more orders will be picked up by delivery persons and consumers benefitting merchants, delivery persons and consumers.

Order Status Screen

Parking Lot Lockers

• Sprint-thru driveway with multiple pickup points with lockers can replace any exising drive-thrus.

• New locations with sprint-thru driveway can be built instead of building single or multiple drive-thrus.

• Add as many pickup points as required to any existing sprint-thru driveway where the only limitation is the available space in the parking lot.

• Sprint-thru costs 50% - 80% less than drive-thrus. Cost depends on individual parking lot setup.

Sprint-Thru Parking Lot Lockers come in the following 3 configurations:

• Without a transporter

• With a transporter

• With an extended transporter

Following are examples of extended transporters:

Permanent Structure

Food Truck

Sprint-thru VS Drive-thru

1. Traffic Management: Sprint-thru uses driveways with unlimited number of ordering stations and driveways with unlimited number pickup stations whereas drive-thru uses lanes with one pickup window in each lane. Sprint-thru traffic management lets order ready customers to skip order not ready customers whereas drive-thru queues and locks customers in drive-thru lane or lanes. Skip the line is a false claim made by merchants using drive-thru lane or lanes.

2. Order Management: Sprint-thru can accept unlimited number of orders simultaneously whereas drive-thru can accept only one order at a time.

3. Order Pickup Management: Sprint-thru can let unlimited number of customers to pickup orders simultaneously whereas drive-thru can let only one customer to pickup an order at a time.

Generic Drive-Thru Layout
 

Generic Sprint-Thru Layout
No Transporter

Generic Sprint-Thru Layout
Transporter

Generic Sprint-Thru Layout
Extended Transporter

In-Store Order Pickup

Curbside or Patio Pickup

• Replace existing unsecured and unhygenic counters and/or shelves with secured and hygenic lockers.

• Lockers cost as little as $499.00 per locker with no minimum quantity.

• Replace curbside deliverers with curbside lockers

• Lockers cost as little as $499.00 per locker with no minimum quantity.

Locker Load Procedure

• Merchants will notify the order and the locker identifiers before loding the order into a locker to the sprint-thru service provider.

• Merchants can use a virtual terminal or an app provided by sprint-thru service provider to notify the sprint-thru service provider the order and locker identifiers.

• Merchants will simply scan the order identifier QR Code and select an available locker and submit the request.
  
  If the requested information is valid, then the sprint-thru database will be updated and the locker service provider will be notified with the one-time code and the mobile number of the consumer placed the scanned order identifier.
  
  The mobile number of the customer will be provided to the locker service provider only if the payment for the order was made using a mobile wallet.

Order Pickup Procedure

• The locker will have clear instructions on how to unlock the locker.

• The delivery person or the consumer can enter a one-time code that is printed on the receipt to unlock the locker. For example, the one-time code can be last few digits of the order number or last 4 digits of the credit card number used to make the payment and so on.

• The consumers can also use their mobile device with finger id or face id to unlock the locker, if the consumer has used a mobile wallet to make the payment.