About Us

 

MySingleLink is a DBA for Textile Computer Systems Inc, a Texas-USA based company, has been in business since 1987. MySingleLink is a technology company with a mission to provide cutting edge pro-active solutions for Merchants and Consumers to solve many of the probelms they are facing:
  • Data Breach
  • Credit Card Fraud
  • Porch Piracy
  • In-Store and Drive-Thru Wait Times
  • Business Cost
  • Pro-active VS Reactive Solutions

Following is our solution:
  • Let Consumers use their own device to positively authenticate themselves.
  • Provide electronic Lockers in-store and/or at drive-thru lane and/or at curbside for store pick-up and use in-home delivery Lockers for deliveries.

Data Breach

Problem:

So much information is available in the internet regarding data breach and how it affects Consumers and businesses and following is an example:
  • In 2018 alone, 2.8 billion consumer data records were exposed at an estimated cost of more than $654 billion.
  • Consumer personally identifiable information was the leading type of data breach comprising 97% of all breaches
  • Unauthorized access and phishing are major source for data breaches
To view the full report click here.

Our Solution:

  • Storage of Consumer information without personally identifiable information such as common user id.
  • Password Less Log-ins.

Credit Card Fraud

Problem:

So much information is available in the internet regarding credit card fraud and following is an exaple:
  • Credit Card numbers exposed in 2017 totaled 14.2 million, up 88% over 2016. In addition, nearly 158 million Social Security numbers were exposed in 2018.
  • Credit Card numbers stored by Merchants and phishing thru user id and password are major source.
To view the full report click here.

Our Solution:

  • Merchants accept cash less payments without handling or storing or transmitting sensitive information such as credit card numbers.
  • Merchants provide 'Use Your Own Device' option for buyers.

Porch Piracy

Problem:

Surging online sales invite more 'porch thefts'.
30 percent of Americans say they've experienced porch piracy themselves.

To view the full report click here.

Our Solution:

  • In-Home Delivery Lockers, where delivery persons can use their cell phone once per delivery or one-time code to open an electronic smart locker to leave packages 24/7 from outside and recipients can pick-up the packages from inside.
  • In-Home Delivery Lockers can be used for single-family homes, multi-family homes and offices.

In-Store and Drive-Thru Wait Times

Problem:

More Wait time means less revenue.
More wait-time at drive-thru means more pollution.
Even though many merchants claim that their customers can skip lines, still they make their customers to wait in line to place and/or to pick-up orders.
Average wait-time between placing and receiving an order in 2018 was 234 seconds and may be as much as 10 minutes of vehicle idling time when measured between entering and leaving drive-thru lane.

To view the full report click here.
Imagine the effect of millions of customers waiting in line every day on lost productivity.
Imagine the effect of millions of vehicles idling for 10 minutes evenry day not only on environment, but also on the food being handed over.

Our Solution:

    Mobile orders from anywhere and Smart Lockers.
  • Merchants can accept orders from buyers' devices from anywhere, including the buyers being at merchant's location.
  • Merchants can place the order at any available locker with instant display of user name and/or order number and locker number on a TV monitor.
  • Buyers could pick-up the orders from the designated locker, if needed buyers could by-pass others waiting ahead of them.

Business Cost

Problem:

Merchants have to face ever increasing cost of doing businees, such as raw material cost, preparation cost, labor cost and reasl estate cost etc.

Merchants can easily control labor and real estate cost.

Our Solution:

  • Merchants can reduce labor cost by accepting orders from buyers' mobile devices from anywhere, even when the buyers are at merchant locations and by using order pick-up lockers.
  • Merchants can eliminate high aggregator fees by choosing their own credit card processor even for online and app orders thru third parties.
  • Merchants can reduce order handling cost by setting up lockers for buyers and for delivery service providers to pick-up orders.
  • Merchants can reduce real estate cost by moving order preparation area away from street level, but leaving in-door order pick-up area lockers and drive-thru order pick-up lockers at street level.

Pro-active VS Reactive Solutions

Problem:

Many solutions like credit monitoring are available to consumers and merchants at a substantial cost and being implemented only after damage is done. Many times the damage cannot be even reversed.
MySingleLink provides pro-actie solutions as following:
  • Shielding all sensitive information like credit card number, passwords and mobile numbers from being stored, handled or transmitted by merchants, their partners and associates in any shape or format.
  • Providing Smart Lockers
We have an open door policy for our users namely Consumers and Merchants just like we have for our Employees. Our users can directly contact the president of our company Mr. Gopal Nandakumar at (210) 325 6135 or by email gnandakumar@mysinglelink.com. We request our users to use our open door contact only when all other contacts could not solve their problems.